How do I contact Webkinz customer support?
If you have a Customer Support issue related to Webkinz, you can contact us by email (webkinzsupport@ganz.com) or by submitting a ticket through our Support Page.You can access the Support Page by clicking here, selecting “Webkinz” and following the steps: https://support.ganzworld.com/ Thank you for your patience.
How do I play with my Webkinz on the go?
You can play with your Webkinz on the go using the Webkinz mobile app, available for FREE from the Google Play Store and the Apple App Store. Please note that not all games and features on Webkinz Classic are included on the Webkinz Classic mobile app.
How do I add another Webkinz Pet to my account?
If you’ve already created an account, just visit the Adoption Center. Ms. Birdy will take you through how to add another Webkinz Pet to your account using an Adoption Code.
How many pets can you have on Webkinz classic?
While there is no official limit to the number of Webkinz Pets you can adopt, we recommend that you do not adopt more than 100 pets on a single account, as this may affect the speed of your account depending on your system’s technical limitations. When you reach 100 pets, we recommend starting a new Webkinz Classic account!
What is a Webkinz World pet?
Answer: Webkinz Pets are lovable pets that each come with a unique Adoption Code that lets you play with a virtual version of your pet. 2: What languages is Webkinz World available in? Answer: Please note that the content on Webkinz.com is available in English only.
How do I delete or Reset my Child’s Webkinz account?
Answer: You can delete your child’s Webkinz account using a Parent’s Account that is set up in the Account Controls section of the Parent’s Area. Answer: To reset a forgotten password, click on See More in order to be shown what pieces of information we require from you.