What happened to BT Halo 1 and BT Halo 2?
BT Halo 1 and BT Halo 2 are no longer available for sale. We’ve replaced them with our new, improved BT Halo 3 and BT Halo 3+ packages from 5 February 2021. If you’re on BT Halo 1 or BT Halo 2 at the moment your contract will continue as normal.
How do I get the BT Halo mobile benefits?
To get it, simply choose one of our broadband packages that comes with Halo benefits. You can see which products are included at www.bt.com/halo > If you then get any SIM, handset or Family SIM plan, you’ll get the BT Halo mobile benefits too. You’ll get these automatically if the mobile SIMs are on the same account as the BT Halo broadband.
What is the BT Halo 3 4G mini hub?
BT Halo 3 customers can let BT know if they are having any broadband troubles or if they’re moving home and need an interim broadband connection. BT will then provide a 4G Mini Hub (on the EE mobile network) to help customers stay connected.
What is complete Wi-Fi on BT Halo?
All BT Halo customers can also choose to add Complete Wi-Fi – which guarantees a strong signal in every room. If you also have mobile, you’ll get these benefits on all of your SIMs:
What are BTBT Halo 3 benefits?
BT Halo 3 is a package of benefits which are added to some of our products. There are two types of BT Halo 3 benefits – “Broadband Benefits” and “Mobile Benefits”. You can get Broadband benefits if you take Fibre broadband with Halo 3. 2.
Can I add BT Halo 3+ to my BT Broadband Plan?
However, you can choose to add it to any BT Broadband plan for an extra £7/month on a standalone basis. On BT Halo 3+ plans, you’ll also get BT’s Complete Wi-Fi service included. This gives you a guaranteed Wi-Fi signal in every room of your home with a minimum download speed of 10Mbps.
What is the keep connected promise on BT Halo?
On BT Halo 3+, the Keep Connected Promise is provided by your Hybrid Connect device. This will kick in automatically if there’s a fault with your fibre broadband service so it isn’t necessary to request a 4G Mini Hub. On BT’s Halo 3, Halo 2 and Halo 1 plans, the Keep Connected Promise is provided by a 4G Mini Hub.