What do you need to know about SafeLink Wireless?

What do you need to know about SafeLink Wireless?

SafeLink Wireless® is a Lifeline supported service, a government benefit program. Only eligible consumers may enroll in Lifeline. Lifeline service is non-transferable and limited to one per household. Documentation of income or program participation may be required for enrollment.

How to contact SafeLink Wireless about a failed validation?

Contact one of our agents at 1-800-SafeLink (723-3546) and make sure the address we have is correct, all packets will be mailed to the address in file. Will I lose my service as a result of a failed validation? Subscribers that fail any of the validations (Eligibility, Identity or Address) will need to resubmit documents that contest the failure.

What is the phone number for TracFone SafeLink?

TracFone customer service may be reached at 1-800-SafeLink (723-3546). The EBB Program is a temporary emergency federal government benefit program operated by the Federal Communications Commission and, upon its conclusion, your service, if you choose to continue it, will be subject to the TracFone’s regular rates, terms, and conditions.

Who is the owner of the SafeLink brand?

SafeLink is a registered trademark of TracFone Wireless Inc., 2017 a subsidiary of America Movil. All other trademarks, service marks, and trade names referenced in this site are the property of the respective owner. †To get 4G LTE speed, you must have a 4G LTE capable device and 4G LTE SIM.

Can you transfer your Lifeline phone number to SafeLink?

Once approved, you can even keep your phone number. After you apply with us, we can transfer your LifeLine service from the current provider and you can begin to enjoy the benefits provided by SafeLink Wireless®, the provider of The Free Wireless Program®.

Can a GSM phone work with SafeLink BYOP?

Most GSM and CDMA Smartphones are compatible. To enable your current phone to work with the SafeLink service we will send you a new SIM Card. Offers vary by State and may not be available in all service areas. SafeLink BYOP and services are subject to the Terms and Conditions of Service found at Safelink.com.

How can I port my phone number to SafeLink?

If you are qualified for the SafeLink Service you can also port in your existing phone number to SafeLink Wireless. Once you have received your free SIM card via mail please call our SafeLink Technical Support number at 1-800-378-1684 and inform the SafeLink representative you want to port in your phone number.

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